Privacy Policy

Last updated: January 1, 2025

1. Introduction

Feedlas LTD ("Feedlas", "we", "us", or "our"), a company registered in Singapore, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crypto decision support platform.

2. Information We Collect

We collect information you provide directly: name, email address, country of residence when joining our waitlist or creating an account. We also collect usage data automatically: device information, browser type, IP address, pages visited, and interaction patterns with our platform. We do NOT collect or store private keys, wallet passwords, or seed phrases.

3. How We Use Your Information

We use your information to: provide and maintain our services, send you updates about Feedlas and your account, analyze usage patterns to improve our platform, comply with legal obligations, and communicate important service announcements. We never sell your personal data to third parties.

4. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We may use third-party services for analytics, communication, and infrastructure. These services have their own privacy policies. Key partners include: Supabase (database and authentication), Vercel (hosting), and communication tools. We ensure our partners maintain appropriate security standards.

6. Cookies and Tracking

We use essential cookies to ensure our platform functions properly. We may use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect some platform functionality.

7. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, object to processing of your data, and request data portability. To exercise these rights, contact us at privacy@feedlas.com.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

9. International Transfers

Your information may be transferred to and processed in countries other than Singapore. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Feedlas is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of Feedlas after changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at: Feedlas LTD, Singapore. Email: privacy@feedlas.com

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